Frequently Asked Questions

Does Jenni J provide face-to-face counselling sessions?

Yes - in Wodonga

How do I create a SKYPE account?

You can download Skype here: Get Skype
Here are instructions to setup Skype which are easy to understand: Setup Skype

Are Medicare rebates available at Jenni J Counselling?

Unfortunately, counselling is not currently covered by Medicare.

How long is a session?

1 hour. This includes 55 mins of counselling and 5 mins for administrative tasks.

How much does it cost for a session of counselling at Jenni J Counselling?


How do I pay for the session?

Jenni J will provide you with an invoice that can be paid by credit card or direct deposit. Funds need to be cleared prior to the session.

Do I have to keep coming back to counselling for a set number of times?

No. You are the expert on you and therefore you decide how many sessions you attend and how often.

Is my privacy assured?

Absolutely. Jenni J’s files are secured and password protected and your consent is required before your information or identity is shared with anyone.

Is Jenni J a registered counsellor?

Yes. Jenni J is a registered member of the Australian Counselling Association. In order to attain registration, Jenni is required to hold academic qualifications in Counselling, attend external supervision and participate in professional development activities to keep her skills and training up to date.

“When we talk about our feelings, they become less overwhelming, less upsetting, and less scary”
– Fred Rogers
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